HOW TO:Provide Logfile

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Logfiles are always the most interesting part if you run into any issues. So if you are asking for support or try to fix the problem for yourself, you mostly will need to take a look at those files or share them at forums and/or IRC.

We have several ways how to get the logfile. Please take a look at the explanations below and choose the way you prefer.


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Libreelec log uploader.jpg

The LibreELEC Settings Add-on now has a very simple & easy way to upload your kodi.log file. It will include the usual information on the hardware as well as Kodi settings and the ongoing use during your Kodi session.

Go to the System TAB and press/click on the Pastebin system logs option. You will see a messagebox wit the short URL in return. Note down this URL and pass it on via the LibreELEC forum or IRC channel.

Nearly everything can be done via SSH. Getting the logfile is a single command. So...


SSH into your LibreELEC machine and enter the following command:

pastebinit /storage/.kodi/temp/kodi.log

You will get an URL back. That will look like this:

Logfile putty.PNG

Copy and paste that link to a browser you like to view the file yourself or provide it at our IRC channel or at forums.


As LibreELEC shares some interesting folders via SMB by default, we are able to get the logfile in this way, too.


Access the Samba share and look for the "Logfile" folder:

Log smb win.PNG


Enter this folder and you will find a couple of *.zip files. Take the newest one and open it:

Log smb win4.PNG


Inside this zip file are a bunch of other files. We only need the "KODI.log" file:

Log smb win3.PNG


Extract that file and open it with an editor you like to view the content. If you want to share the content at forums or IRC, please copy and paste the full content for example to: http://pastebin.com/ and share the link to it.